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                 <title>ArticleSlash - Free  - Business / Customer Service Articles</title>
                 <link>http://www.articleslash.net/</link>
                 <description>ArticleSlash - Most Recent - Customer Service Articles</description>
                 <language>en-US</language>
                 <copyright>Copyright 2010 ArticleSlash.net</copyright>
                 <pubDate>Fri, 12 Mar 2010 13:37:29 -0500+00:00</pubDate>
                 <category>Customer Service</category>
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               <item>
                 <title><![CDATA[Energy Deregulation Texas becomes a role model as Energy supplier]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[There are more than hundred registered energy suppliers in Texas Texas energy deregulation offers refined solutions for millions of people Texas houses a large number of energy suppliers that offer varied electric rates Energy deregulation law in Texas is beneficial for consumers as well as energy suppliers Few years ago ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/548054__Energy-Deregulation-Texas-becomes-a-role-model-as-Energy-supplier.html</link>
                 <pubDate>Sun, 07 Mar 2010 03:56:22 -0500</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/548054__Energy-Deregulation-Texas-becomes-a-role-model-as-Energy-supplier.html</guid>
               </item>

               <item>
                 <title><![CDATA[Texas Popular as the state of Energy provider]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[Throughout USA Texas is known for its energy providing services Finding a Texas Energy Provider is not a big deal The consumer has so many options to opt from However it becomes very difficult to make the right decision Every provider ensures to offer the long lasting and refined solutions for energy supply To make ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/548053__Texas-Popular-as-the-state-of-Energy-provider.html</link>
                 <pubDate>Sun, 07 Mar 2010 03:32:13 -0500</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/548053__Texas-Popular-as-the-state-of-Energy-provider.html</guid>
               </item>

               <item>
                 <title><![CDATA[Translation services construct bridges among all communities]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[These days almost all the companies are launching their websites Everybody wants to achieve success globally A vast part of visitors do not have a good understanding of English These visitors usually prefer to read the content in their native language To fulfill this requirement ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/548052__Translation-services-construct-bridges-among-all-communities.html</link>
                 <pubDate>Sun, 07 Mar 2010 03:15:23 -0500</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/548052__Translation-services-construct-bridges-among-all-communities.html</guid>
               </item>

               <item>
                 <title><![CDATA[Necessity of Language Translator to achieve online global success]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[Language is one of the best ways to communicate with each other It can be said that language is must for any sort of communication English is assumed as one of the most popular languages at the global level But statistics reveal that the majority of internet users approximately two third of them do not use English English is used widely ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/548051__Necessity-of-Language-Translator-to-achieve-online-global-success.html</link>
                 <pubDate>Sun, 07 Mar 2010 02:41:39 -0500</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/548051__Necessity-of-Language-Translator-to-achieve-online-global-success.html</guid>
               </item>

               <item>
                 <title><![CDATA[Low cost Air Travel Tips in expensive Market]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[It is no need to mention that the air ticket booking price keeps rising year in and year out and rising air ticket prices are making air travel more and more complex for common people and many families have to hold back on just how often they can take vacations But finding a cheap air line tickets might require you to spend a little ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/547657__Low-cost-Air-Travel-Tips-in-expensive-Market.html</link>
                 <pubDate>Wed, 03 Mar 2010 11:16:08 -0500</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/547657__Low-cost-Air-Travel-Tips-in-expensive-Market.html</guid>
               </item>

               <item>
                 <title><![CDATA[Whole Year discount on Air Tickets for Intelligent and experienced Tourist]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[Now a days travelers are planning to visit many international travel spots but there is very difficult to find low price air tickets although the air travel tickets are not always costly one of the biggest reasons is that they are not trying to reach the authentic place where travelers can find easily cheap tickets and ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/547653__Whole-Year-discount-on-Air-Tickets-for-Intelligent-and-experienced-Tourist.html</link>
                 <pubDate>Wed, 03 Mar 2010 10:32:47 -0500</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/547653__Whole-Year-discount-on-Air-Tickets-for-Intelligent-and-experienced-Tourist.html</guid>
               </item>

               <item>
                 <title><![CDATA[The 10 Most Common Mistakes People Make With Point of Sale Software]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[The purpose of buying point of sale software is to improve your efficiency There are many different software options on the market and finding the right selection can be difficult You seriously need to make sure that you don t make common mistakes that can come back to haunt you Here are the top 10 mistakes to avoid when looking into ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/544857__The-10-Most-Common-Mistakes-People-Make-With-Point-of-Sale-Software.html</link>
                 <pubDate>Wed, 03 Feb 2010 04:29:47 -0500</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/544857__The-10-Most-Common-Mistakes-People-Make-With-Point-of-Sale-Software.html</guid>
               </item>

               <item>
                 <title><![CDATA[Using Point of Sale Software to Simplify Sales Management]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[Point of sale software was developed to help online merchants handle the demands of an internet market place through their personal computers Essentially the POS software turns a computer into a virtual cash register that calculates and accepts payments for goods bought ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/544779__Using-Point-of-Sale-Software-to-Simplify-Sales-Management.html</link>
                 <pubDate>Tue, 02 Feb 2010 08:56:54 -0500</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/544779__Using-Point-of-Sale-Software-to-Simplify-Sales-Management.html</guid>
               </item>

               <item>
                 <title><![CDATA[Need A Few Tips On Buying Used Heavy Equipment]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[There is used heavy equipment for sale in the market You can save when you choose used There are procedures on how to choose used heavy equipment There are popular used units for sale in the market Caterpillar brand is among the units available Read this article to get tips on choosing used heavy equipment If you are looking ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/540932__Need-A-Few-Tips-On-Buying-Used-Heavy-Equipment.html</link>
                 <pubDate>Fri, 18 Dec 2009 04:16:21 -0500</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/540932__Need-A-Few-Tips-On-Buying-Used-Heavy-Equipment.html</guid>
               </item>

               <item>
                 <title><![CDATA[Simply Uplifting Catering For Meetings At Holiday Inn]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[To plan a successful meeting you need to know that every little detail is taken care of and this includes the comfort of your delegates Catering plays an important part in meetings ndash it rsquo s been proven that refreshment provision has an important role to play in important business decisions and that the choice ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/540056__Simply-Uplifting-Catering-For-Meetings-At-Holiday-Inn.html</link>
                 <pubDate>Mon, 07 Dec 2009 18:08:09 -0500</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/540056__Simply-Uplifting-Catering-For-Meetings-At-Holiday-Inn.html</guid>
               </item>

               <item>
                 <title><![CDATA[Customer Loyalty Comes From Familiarity]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[Customer satisfaction is what ensures that most businesses get repeat custom and continue to thrive Only businesses that operate in a monopoly can alienate their customers and yet still ensure consistent revenues because of the lack of alternatives However most consumers ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/539603__Customer-Loyalty-Comes-From-Familiarity.html</link>
                 <pubDate>Tue, 01 Dec 2009 17:49:15 -0500</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/539603__Customer-Loyalty-Comes-From-Familiarity.html</guid>
               </item>

               <item>
                 <title><![CDATA[Personal and Corporate Services]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[Do you know that more people would rather have more free time than more money It is true that in our society most people are just running around from one place to the next They may have work children involved with various activities a job that they are responsible for and many other duties that must fit into a single day .]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/538832__Personal-and-Corporate-Services.html</link>
                 <pubDate>Sat, 21 Nov 2009 09:16:37 -0500</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/538832__Personal-and-Corporate-Services.html</guid>
               </item>

               <item>
                 <title><![CDATA[Environmentally Friendly Cleaning Services]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[Having a clean home is something all of us can take pride in While we may do our best to keep it that way with a family and work there is often not enough time to do the job you would like to Plus when you do have some free time in the evening or on the weekends you don rsquo t want to always spend it cleaning for hours ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/538830__Environmentally-Friendly-Cleaning-Services.html</link>
                 <pubDate>Sat, 21 Nov 2009 09:07:12 -0500</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/538830__Environmentally-Friendly-Cleaning-Services.html</guid>
               </item>

               <item>
                 <title><![CDATA[Tips To Help Get The Best Home Elevator]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[If you have someone who is physically disabled or have elderly parents living with you having a home elevator makes sense It will give convenience comfort and freedom to you and your handicap members Installing a hydraulic elevator at home can make more parts of your home accessible to your disabled There are four types of ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/537337__Tips-To-Help-Get-The-Best-Home-Elevator.html</link>
                 <pubDate>Tue, 27 Oct 2009 09:21:47 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/537337__Tips-To-Help-Get-The-Best-Home-Elevator.html</guid>
               </item>

               <item>
                 <title><![CDATA[Is Your Family Ready For A Home Elevator]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[If you have someone who is physically disabled or have elderly parents living with you having a home elevator makes sense It will give convenience comfort and freedom to you and your handicap members Installing a hydraulic elevator at home can make more parts of ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/537321__Is-Your-Family-Ready-For-A-Home-Elevator.html</link>
                 <pubDate>Tue, 27 Oct 2009 05:27:26 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/537321__Is-Your-Family-Ready-For-A-Home-Elevator.html</guid>
               </item>

               <item>
                 <title><![CDATA[Managing an Effective Customer Loyalty Marketing Programme]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[Many UK companies operate customer loyalty programmes engendering a sense of belonging amongst their customers while also allowing them access to exclusive services or offers Knowing your customer is vital to any business but unfortunately not all customers are the ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/536745__Managing-an-Effective-Customer-Loyalty-Marketing-Programme.html</link>
                 <pubDate>Tue, 13 Oct 2009 12:18:22 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/536745__Managing-an-Effective-Customer-Loyalty-Marketing-Programme.html</guid>
               </item>

               <item>
                 <title><![CDATA[What Steps Are Energy Companies Taking To Address Consumer Concerns]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[With the recent fluctuations in energy costs many consumers have questions about where the energy companies are headed and where their actions will leave households in terms of future energy costs So how are energy companies currently dealing with the influx of concern from customers .]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/529432__What-Steps-Are-Energy-Companies-Taking-To-Address-Consumer-Concerns.html</link>
                 <pubDate>Thu, 30 Apr 2009 06:48:44 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/529432__What-Steps-Are-Energy-Companies-Taking-To-Address-Consumer-Concerns.html</guid>
               </item>

               <item>
                 <title><![CDATA[Using San Jose Access Control And San Jose Video Surveillance For Your Business]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[Today more than ever you need security at your San Jose business A San Jose video surveillance company can offer you protection when it comes to watching your business from outside as well as inside This can safeguard you against employee theft reducing shortages and increasing the bottom line Employee theft is one of ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/528014__Using-San-Jose-Access-Control-And-San-Jose-Video-Surveillance-For-Your-Business.html</link>
                 <pubDate>Fri, 13 Mar 2009 01:00:12 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/528014__Using-San-Jose-Access-Control-And-San-Jose-Video-Surveillance-For-Your-Business.html</guid>
               </item>

               <item>
                 <title><![CDATA[Loose Lips Lose Customers]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[After fighting a slow leak it occurred to me that my car needed new tires so naturally I phoned the last company to install a matched set The price about two years ago was 700 out the door admittedly a very good buy at the time By phone I told the former vendor what I had paid but ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/521465__Loose-Lips-Lose-Customers.html</link>
                 <pubDate>Sun, 21 Dec 2008 18:39:36 -0500</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/521465__Loose-Lips-Lose-Customers.html</guid>
               </item>

               <item>
                 <title><![CDATA[Custom Business Invitations and Printed Business Announcements Cards]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[Exclusive Business Invitations Announcements Thank You Cards Starting a business is no easy task Making it and keeping it successful can be even more difficult Besides the everyday aspects of running a business there are many small details associated with making a business successful There is ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/385064__Custom-Business-Invitations-and-Printed-Business-Announcements-Cards.html</link>
                 <pubDate>Mon, 14 Jul 2008 18:32:30 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/385064__Custom-Business-Invitations-and-Printed-Business-Announcements-Cards.html</guid>
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               <item>
                 <title><![CDATA[Never Ever Mess with a Safeway School Graduate]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[Last night I needed to pick up a few groceries and at the last minute before leaving the house I remembered something that I would usually forget I needed to return two items to the store for credit These were bottles of the same wine which I had bought on sale One was corked and about 90 full and ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/281719__Never-Ever-Mess-with-a-Safeway-School-Graduate.html</link>
                 <pubDate>Wed, 09 Jan 2008 18:20:00 -0500</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/281719__Never-Ever-Mess-with-a-Safeway-School-Graduate.html</guid>
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               <item>
                 <title><![CDATA[Good Customer Service Technical Competence Human Relations Skills]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[Like the weather customer service is something everybody complains about but nobody seems to do anything meaningful about Part of the problem is the fact that when we say customer service we mean different things If we haven t defined our terms then we promote misunderstandings conflicting standards and ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/233559__Good-Customer-Service-Technical-Competence-Human-Relations-Skills.html</link>
                 <pubDate>Fri, 17 Aug 2007 19:00:00 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/233559__Good-Customer-Service-Technical-Competence-Human-Relations-Skills.html</guid>
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               <item>
                 <title><![CDATA[Customer Service Metrics Don t Buy Into The Single Statistic Fallacy]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[How much do you weigh Are you happy with that number That particular figure may or may not have much bearing on your physical figure on your shape or your overall fitness level For instance I weigh over 200 pounds Is that good or bad It depends on other things Okay let s add one more statistic my height I m 6 2 so ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/225258__Customer-Service-Metrics-Don-t-Buy-Into-The-Single-Statistic-Fallacy.html</link>
                 <pubDate>Mon, 16 Jul 2007 18:53:06 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/225258__Customer-Service-Metrics-Don-t-Buy-Into-The-Single-Statistic-Fallacy.html</guid>
               </item>

               <item>
                 <title><![CDATA[Client Services Reps Too Nice to Be True]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[My clients are brokers and they re under pressure to make trades and get off of calls They don t have time for pleasantries or chit chat If all of a sudden I start sounding overly cheerful my clients will know some thing s wrong I don t want to sound like those drive through people at McDonald s I speak to ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/218106__Client-Services-Reps-Too-Nice-to-Be-True.html</link>
                 <pubDate>Thu, 28 Jun 2007 18:04:54 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/218106__Client-Services-Reps-Too-Nice-to-Be-True.html</guid>
               </item>

               <item>
                 <title><![CDATA[Client Relations And Is There A Point Today Bob]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[Blabbers Ramblers Lonely Folks and the Unflinchingly Self Important have one thing in common They hijack conversations And in doing so they put us particularly if we do client relations or customer service work at a distinct disadvantage How can we gracefully ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/215885__Client-Relations-And-Is-There-A-Point-Today-Bob.html</link>
                 <pubDate>Fri, 22 Jun 2007 18:51:36 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/215885__Client-Relations-And-Is-There-A-Point-Today-Bob.html</guid>
               </item>

               <item>
                 <title><![CDATA[Client Relations 101 How To Say Yes]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[The easiest thing in the world has to be saying Yes to a client right But lots of people ruin it with a single ill chosen phrase When we say yes we re rewarding folks giving them what they want need and asked for And that feels great for them and for us Where we usually get into trouble and therefore focus most of ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/205372__Client-Relations-101-How-To-Say-Yes.html</link>
                 <pubDate>Thu, 07 Jun 2007 18:21:54 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/205372__Client-Relations-101-How-To-Say-Yes.html</guid>
               </item>

               <item>
                 <title><![CDATA[If He Walks Like A Quack Talks Like A Quack amp Acts Like A Quack He s A Quack]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[One of the problems we have when we interact with professionals whether they re architects doctors lawyers or accountants is the fact that we never quite know enough to know when THEY don t know enough We can spin our wheels wasting time and money and suffer even worse outcomes if ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/121760__If-He-Walks-Like-A-Quack-Talks-Like-A-Quack-amp-Acts-Like-A-Quack-He-s-A-Quack.html</link>
                 <pubDate>Wed, 30 Aug 2006 18:06:06 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/121760__If-He-Walks-Like-A-Quack-Talks-Like-A-Quack-amp-Acts-Like-A-Quack-He-s-A-Quack.html</guid>
               </item>

               <item>
                 <title><![CDATA[Top Consultant Says Listening Problems Cost Restaurants Billions]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[And what would you like to drink the perky server asks I ll have a Diet Coke no ice and a slice of lime please About five minutes later our drinks arrive Mine has ice and there s no lime I may as well take a sip anyway I m parched Hey that s too sweet to be a Diet Coke I ll bet she gave me the regular brew ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/120510__Top-Consultant-Says-Listening-Problems-Cost-Restaurants-Billions.html</link>
                 <pubDate>Sat, 26 Aug 2006 18:01:06 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/120510__Top-Consultant-Says-Listening-Problems-Cost-Restaurants-Billions.html</guid>
               </item>

               <item>
                 <title><![CDATA[Name That Customer Service Breakdown Is It A Listening Problem or a Memory Problem]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[Harry Lorayne and Jerry Lucas the former basketball star teamed up years ago and wrote a sensational little self help manual THE MEMORY BOOK You might have seen these two appearing on The Tonight Show Their act consisted of simply memorizing and then repeating in order the names of ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/120494__Name-That-Customer-Service-Breakdown-Is-It-A-Listening-Problem-or-a-Memory-Problem.html</link>
                 <pubDate>Sat, 26 Aug 2006 18:47:30 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/120494__Name-That-Customer-Service-Breakdown-Is-It-A-Listening-Problem-or-a-Memory-Problem.html</guid>
               </item>

               <item>
                 <title><![CDATA[quot Paper or Plastic quot Is More Than a Genial Question Customer Service Pro Says]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[Paper or plastic is more than a genial question that a supermarket s price checkers ask It s a way retailers can save big bucks each and every day if you answer it THEIR way Their way is plastic because that substance is much cheaper than those big brown bags with handles Many clerks if ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/120134__quot-Paper-or-Plastic-quot-Is-More-Than-a-Genial-Question-Customer-Service-Pro-Says.html</link>
                 <pubDate>Thu, 24 Aug 2006 18:17:30 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/120134__quot-Paper-or-Plastic-quot-Is-More-Than-a-Genial-Question-Customer-Service-Pro-Says.html</guid>
               </item>

               <item>
                 <title><![CDATA[The Language We Speak Here Is quot Customer Service quot]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[I walked into a restaurant the type with crisp white tablecloths and napkins and along with the menu the waiter brought the wine list Not seeing anything special or even tasty I asked What s the House wine These are our wines he replied pointing to the wine list in my hands ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/119558__The-Language-We-Speak-Here-Is-quot-Customer-Service-quot.html</link>
                 <pubDate>Tue, 22 Aug 2006 18:53:06 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/119558__The-Language-We-Speak-Here-Is-quot-Customer-Service-quot.html</guid>
               </item>

               <item>
                 <title><![CDATA[Customer Satisfaction Insight The Uglier The Car The More Reliable It Is]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[I was just reading an interesting article that maintains that initial customer satisfaction with cars is positively correlated with their long term dependability So if our rides are solid during the first 90 days they ll probably hold up well for the next three or four years so they ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/117086__Customer-Satisfaction-Insight-The-Uglier-The-Car-The-More-Reliable-It-Is.html</link>
                 <pubDate>Mon, 14 Aug 2006 19:00:54 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/117086__Customer-Satisfaction-Insight-The-Uglier-The-Car-The-More-Reliable-It-Is.html</guid>
               </item>

               <item>
                 <title><![CDATA[Greeting Potential Clients What Is a Positive Reception Worth]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[Over the past several days I ve been doing a mystery shopping campaign of Lasik surgery centers Lasik as you may know is a laser assisted eye surgery that enables people to restore their vision and to not need corrective lenses for many of their activities I ve called ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/115499__Greeting-Potential-Clients-What-Is-a-Positive-Reception-Worth.html</link>
                 <pubDate>Tue, 08 Aug 2006 19:40:00 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/115499__Greeting-Potential-Clients-What-Is-a-Positive-Reception-Worth.html</guid>
               </item>

               <item>
                 <title><![CDATA[Customer Service Mistake You ll Be quot More Than Happy quot To Help Me]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[One of my great claims to fame is the creation testing and validatiion of the Customer Service Call Path This is a ritualized way of starting a conversation that tells the customer or prospect that you re ready willing and able to help them You send this message not only through TEXT what you say but ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/115185__Customer-Service-Mistake-You-ll-Be-quot-More-Than-Happy-quot-To-Help-Me.html</link>
                 <pubDate>Mon, 07 Aug 2006 18:51:36 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/115185__Customer-Service-Mistake-You-ll-Be-quot-More-Than-Happy-quot-To-Help-Me.html</guid>
               </item>

               <item>
                 <title><![CDATA[Customer Service Speaker Says You Have An Impossible Job]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[I was waiting for a space in a busy supermarket parking lot this afternoon and thinking I waited my turn I started guiding the car into a spot A burly guy with a safety vest and mop of unruly hair started to yell at me saying some other car was first in line He had no way of knowing that because there are two entrances ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/110803__Customer-Service-Speaker-Says-You-Have-An-Impossible-Job.html</link>
                 <pubDate>Sun, 16 Jul 2006 18:01:36 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/110803__Customer-Service-Speaker-Says-You-Have-An-Impossible-Job.html</guid>
               </item>

               <item>
                 <title><![CDATA[Customer Service Speaker Confides quot Computers Suck quot]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[It s a rare morning to be sure My computer is working fast and flawlessly The DSL speed is adequate to the task and instead of facing one frustration after the next I m actually getting my work done And let me point out that my work is not computers in the same way that a cook s work is not a stove We use them to do our jobs and ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/94131__Customer-Service-Speaker-Confides-quot-Computers-Suck-quot.html</link>
                 <pubDate>Wed, 24 May 2006 18:06:24 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/94131__Customer-Service-Speaker-Confides-quot-Computers-Suck-quot.html</guid>
               </item>

               <item>
                 <title><![CDATA[Customer Service Speaker Asks quot Are Seminars Really Effective quot]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[You ve just received yet another flyer in the mail from a seminar mill touting a class geared to teaching you and your staff How To Deal With Difficult People It has all of the right topics listed including listening skills when to escalate conversations how to be poised under pressure and how to leave ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/94130__Customer-Service-Speaker-Asks-quot-Are-Seminars-Really-Effective-quot.html</link>
                 <pubDate>Sun, 21 May 2006 18:03:06 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/94130__Customer-Service-Speaker-Asks-quot-Are-Seminars-Really-Effective-quot.html</guid>
               </item>

               <item>
                 <title><![CDATA[Customer Service Speaker Doubts The quot Value quot Of Customers]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[The first time I read the statistic I was having a quick bite of breakfast before scooting off to run a seminar at the Houston office of a customer service consulting client It costs five times more to attract a new customer as it does to keep an existing customer bellowed the article in the ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/94127__Customer-Service-Speaker-Doubts-The-quot-Value-quot-Of-Customers.html</link>
                 <pubDate>Tue, 16 May 2006 18:22:24 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/94127__Customer-Service-Speaker-Doubts-The-quot-Value-quot-Of-Customers.html</guid>
               </item>

               <item>
                 <title><![CDATA[Customer Service Speaker Asks How Many Difficult Customers Do You Really Have]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[One of my worst mental habits is over generalizing I admit it When I m trying to drum up business and I get rejection after rejection I m tempted to tell myself Gee they re just not buying out there today Well that s just plain foolish isn t it They or at least some of them are certainly ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/94113__Customer-Service-Speaker-Asks-How-Many-Difficult-Customers-Do-You-Really-Have.html</link>
                 <pubDate>Mon, 08 May 2006 18:05:36 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/94113__Customer-Service-Speaker-Asks-How-Many-Difficult-Customers-Do-You-Really-Have.html</guid>
               </item>

               <item>
                 <title><![CDATA[Customer Service Speaker Says quot Provide Rich Feedback amp You ll Increase Customer Satisfaction quot]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[What is it that makes one customer service rep consistently fantastic and effective while the person in the next cubicle is merely average or worse It isn t a matter of a single trait that can be glibly labeled enthusiasm or sincerity or caring I ve identified no less than ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/94112__Customer-Service-Speaker-Says-quot-Provide-Rich-Feedback-amp-You-ll-Increase-Customer-Satisfaction-quot.html</link>
                 <pubDate>Mon, 08 May 2006 18:03:54 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/94112__Customer-Service-Speaker-Says-quot-Provide-Rich-Feedback-amp-You-ll-Increase-Customer-Satisfaction-quot.html</guid>
               </item>

               <item>
                 <title><![CDATA[Customer Service Speaker Says quot Try Before You Buy quot]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[After numerous speeches and seminars I m asked how can consumers and businesspeople protect themselves against rip offs There s no foolproof way to assure that you re going to receive quality customer service to be surprised and delighted or to have your expectations surpassed But one way ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/94105__Customer-Service-Speaker-Says-quot-Try-Before-You-Buy-quot.html</link>
                 <pubDate>Sun, 07 May 2006 18:03:36 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/94105__Customer-Service-Speaker-Says-quot-Try-Before-You-Buy-quot.html</guid>
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               <item>
                 <title><![CDATA[The Customer Service Manifesto Part Two Give Me More Satisfactions For My Money]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[As customers we all need to make these ten declarations to businesses in order to get all of the service and satisfaction we deserve I call it The Customer Service Manifesto 1 You serve me I don t serve you 2 Give me as many satisfactions for my money as you can 3 Make the satisfactions relevant to me to what I hold dear and not ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/94097__The-Customer-Service-Manifesto-Part-Two-Give-Me-More-Satisfactions-For-My-Money.html</link>
                 <pubDate>Tue, 02 May 2006 19:18:24 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/94097__The-Customer-Service-Manifesto-Part-Two-Give-Me-More-Satisfactions-For-My-Money.html</guid>
               </item>

               <item>
                 <title><![CDATA[The Customer Service Manifesto Part One You Serve Me I Don t Serve You]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[As customers we all need to make these ten declarations to businesses in order to get all of the service and satisfaction we deserve I call it The Customer Service Manifesto 1 You serve me I don t serve you 2 Give me as many satisfactions for my money as you can 3 Make ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/94096__The-Customer-Service-Manifesto-Part-One-You-Serve-Me-I-Don-t-Serve-You.html</link>
                 <pubDate>Tue, 02 May 2006 19:07:54 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/94096__The-Customer-Service-Manifesto-Part-One-You-Serve-Me-I-Don-t-Serve-You.html</guid>
               </item>

               <item>
                 <title><![CDATA[Top Speaker Says 1960 s Rhetoric Prevents Us From Really Satisfying Customers]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[I just happened upon an article that entices us to speak about customer transactions as experiences Suddenly I feel I m emerging from a time capsule back to the 1960 s most of which really happened in the 70 s according to people who were there Everybody ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/94092__Top-Speaker-Says-1960-s-Rhetoric-Prevents-Us-From-Really-Satisfying-Customers.html</link>
                 <pubDate>Wed, 21 Jun 2006 18:27:54 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/94092__Top-Speaker-Says-1960-s-Rhetoric-Prevents-Us-From-Really-Satisfying-Customers.html</guid>
               </item>

               <item>
                 <title><![CDATA[Customer Service Expert Says Setting An Appropriate Tone Is Crucial]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[You wouldn t expect a funeral director to do stand up comedy as he s showing you his line of coffins would you And you wouldn t want your surfing instructor to be unduly somber as he towed you into shark infested waves would you Of course not We want people to act APPROPRIATELY .]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/94082__Customer-Service-Expert-Says-Setting-An-Appropriate-Tone-Is-Crucial.html</link>
                 <pubDate>Mon, 26 Jun 2006 18:24:54 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/94082__Customer-Service-Expert-Says-Setting-An-Appropriate-Tone-Is-Crucial.html</guid>
               </item>

               <item>
                 <title><![CDATA[Customer Service Speaker Says One Person Isn t A Country]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[I was helping a friend to get a visa to travel to a foreign country when I encountered some of the worst customer service within memory The dysfunctionary behind the bullet proof glass took a look at the application materials and started to criticize them harshly making it sound as if they were woefully inadequate ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/94065__Customer-Service-Speaker-Says-One-Person-Isn-t-A-Country.html</link>
                 <pubDate>Sun, 09 Jul 2006 18:39:36 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/94065__Customer-Service-Speaker-Says-One-Person-Isn-t-A-Country.html</guid>
               </item>

               <item>
                 <title><![CDATA[Top Customer Service Speaker Tells Them You Lost My Business]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[Most disappointed customers vote with their feet and show their disdain indirectly by patronizing other less offensive or more satisfying establishments There are no fireworks to signal their departure No ugly scenes are made And this is actually too bad in a way ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/94064__Top-Customer-Service-Speaker-Tells-Them-You-Lost-My-Business.html</link>
                 <pubDate>Sun, 09 Jul 2006 18:32:30 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/94064__Top-Customer-Service-Speaker-Tells-Them-You-Lost-My-Business.html</guid>
               </item>

               <item>
                 <title><![CDATA[Customer Service Speaker Says Premium Coffee Is Worth The Extra Cost]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[Regularly I purchase about 18 ounces of a decent French Roast coffee at a specialty retailer for about 11 By comparison 12 ounces of French Roast at Starbucks or Peet s will set me back approximately the amount so they re 50 more costly right That s how it appears but I ..]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/94063__Customer-Service-Speaker-Says-Premium-Coffee-Is-Worth-The-Extra-Cost.html</link>
                 <pubDate>Sun, 09 Jul 2006 18:25:36 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/94063__Customer-Service-Speaker-Says-Premium-Coffee-Is-Worth-The-Extra-Cost.html</guid>
               </item>

               <item>
                 <title><![CDATA[Customer Service Speaker Says Consumers Should Resist Service Bundling]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[You ve probably received a flyer recently from your phone company that offers a discount if you purchase a bundle of services For example if you give companies like A T T your home and cell phone service your long distance and your satellite TV subscription doing this might save you a whopping 5 or .]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/94055__Customer-Service-Speaker-Says-Consumers-Should-Resist-Service-Bundling.html</link>
                 <pubDate>Mon, 10 Jul 2006 18:33:36 -0400</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/94055__Customer-Service-Speaker-Says-Consumers-Should-Resist-Service-Bundling.html</guid>
               </item>

               <item>
                 <title><![CDATA[Write a Business Thank You Note]]></title>
                 <category><![CDATA[Customer-Service]]></category>
                 <category><![CDATA[Business]]></category>
                 <description><![CDATA[Have you seen that thing on TV where the gal tells the nerd she wonders why he never asked her to marry him and he stumbles and says 8220 Thank You and she turns to butter The point of the message is that 8220 Thank You goes a long way to making people feel better .]]></description>
                 <link>http://www.articleslash.net/Business/Customer-Service/12422__Write-a-Business-Thank-You-Note.html</link>
                 <pubDate>Thu, 27 Jan 2005 18:06:54 -0500</pubDate>
                 <guid>http://www.articleslash.net/Business/Customer-Service/12422__Write-a-Business-Thank-You-Note.html</guid>
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